Business, Sales.
An ebay seller's checklist. - i' m glad you found my article and i hope this information is exactly what you are looking for. This simple checklist will help you keep on top of things. Being a seller is a lot of responsibility, and sometimes you might feel like you' re not doing everything you should be.
Have you found out everything you possibly could about your items? - if someone else is selling the same thing as you, then always try to provide more information about it than they do. Try typing their names into a search engine? you might find out something you didn' t know. Do you monitor the competition? There' s usually little point in starting a fixed price auction for$ 100 when someone else is selling the item for$ 9 Have you got pictures of the items? Always keep an eye on how much other items the same as or similar to yours are selling, and what prices they' re being offered at.
It' s worth taking the time to photograph your items, especially if you have a digital camera. - are you emailing your sellers? If you get serious about eBay but don' t have a camera, then you will probably want to invest in one at some point. It' s worth sending a brief email when transactions go through: something like a simple? Follow this up with? Thank you for buying my item, please let me know when you have sent the payment? . Thanks for your payment, I have posted your[ item name] today? .
Also, are you checking your emails? - you will be surprised how many problems you will avoid just by communicating this way. Remember that potential buyers can send you email about anything at any time, and not answering these emails will just make them go somewhere else instead of buying from you. If you' re planning to offer international delivery, then it' s good to make a list of the charges to different counties and display it on each auction. Do your item description pages have everything that buyers need to know? If you have any special terms and conditions( for example, if you will give a refund on any item as long as it hasn' t been opened) , then you should make sure these are displayed too. Your wrapping should be professional for the best impression: use appropriately sized envelopes or parcels, wrap the item in bubble wrap to stop it from getting damaged, and print labels instead of hand - writing addresses.
Have you been wrapping your items correctly? - oh, and always use first class post? don' t be cheap. It is worth sending out an email a few days after you post an item, saying? Do you follow up? Is everything alright with your purchase? This might sound like giving the customer an opportunity to complain, but you should be trying to help your customers, not take their money and run.
I hope you received it and it was as you expected. ? - being a really good ebay seller, more than anything else, is about providing genuinely good and honest customer service. Of course, you might be wondering by now whether it' s really worth all the hassle to get a good reputation on eBay. That' s the only foolproof way to protect your reputation. Well, that' s the end of my article. About the author: Arjan is the webmaster of NewNicheArticles. com and he can show you how to find out what eBay buyers want.
I hope you will be able to use this information.
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